A problem with your computer system?
We are at your service 24/7. Call us now and we will send one of our skilled technicians to help you solving your IT issue as quickly as possible.
WHEN SHOULD YOU TAKE CARE OF YOUR IT MAINTENANCE?
We realize how important it can be having an operational and efficient IT system when we have some sort of failure.
Most companies need IT equipment to run their daily business: laptops, printers, smartphones, etc. The slightest breakdown can have direct consequences in our business: turnover loss, degradation of the customer experience and a source of stress for internal teams can be some of them.
We have designed our company offer in three main pillars in order to protect any IT failures for companies in the Geneva region.
By keeping an eye on your computer hardware, we will be able to update your software, back up your data and manage your IT licenses proactively.
OBJECTIVE: to anticipate computer malfunctions and guarantee the daily effective operability of your IT equipment.
We will quickly intervene in the event of an IT problem. Once the problem is sorted, we will recover and secure the data, check that everything is working properly and put in place lasting corrective measures.
OBJECTIVE: to ensure you can get back to business with full confidence as quickly as possible.
The best failure is the one that never happens.
We will provide IT monitoring, make recommendations and implement the most ideal IT solutions so that you can focus entirely on your business.
OBJECTIVE: to offer our customers the best possible advice in IT management and avoid future failures.
WHY CHOOSING I4M IS THE RIGHT CHOICE FOR YOUR BUSINESS?
Our reputation precedes us.
We have served and supported many companies based in Geneva, taking care of their IT infrastructure maintenance following three strong values:
It may be an obvious thing to say, but our expertise and IT knowledge allow us to be highly efficient in problem solving and proactive in the continuous improvement of our customer’s IT systems.
In most cases, a computer failure can only be solved by on-site intervention. Our technicians are able to quickly intervene on-site to repair any computer failure and ensure the correct functioning of your IT infrastructure.
Computer failures and other malfunctions are likely to quickly generate stress. Our human approach allows us to reassure our customers by giving them a concrete and rapid solution to their IT problems.
ESSENTIAL PACKAGERate per month and per user
- Cleaning + driver updates + daily team optimization
- Backup on cloud
- Preventive support
- Priority attention in case of problems
CONFORT PACKAGERate per month and per user
- Everything that is in the Essential pack
- Email management (including Office 365 business premium license)
- 1 hour of remote assistance
- Security : Antivirus + Antimalware
- Antispam (licenses included)
- Preventive and curative support
COMPANY PACKAGERate per month and per user
- Everything in the Comfort Pack
- Network Management
- Printer Management
- NAS management
- Antispam (including licenses)
- Backup on Cloud (NAS included)
- No travel in the canton of Geneva
WHY YOU SHOULD CONTACT OUR IT SUPPORT SERVICE?
We offer a highly responsive and reachable service. Our technicians are at your disposal for any emergency request on-site or remote intervention.
Très bon service et très professionnel ! Réparation rapide et de qualité, avec de nombreux conseils. Prix raisonnable. Une personne qui connait très bien son travail.
Intervention en urgence et en soirée pour la réparation d’un pc qui ne s’allumait plus. Merci pour votre disponibilité et votre efficacité. 5 étoiles c’est trop peu, vous en méritez 10 !
Efficace, rapide, conciliant et sympathique tout se que j’avais besoin pour ne pas me sentir trop nul et régler mon problème. Un grand merci pour son professionnalisme.
Technicien aimable qui a su me renseigner tout en remettant mon PC en état de fonctionnement. Je félicite et recommande cet informaticien Genevois.