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IT backup and business continuity in Geneva

i4M Services Informatiques Sàrl sets up and monitors IT backup for SMEs, associations and organisations in Geneva: a local copy, an off-site backup kept away from your premises, and Microsoft 365 backup. The aim is simple: to be able to restore your data and get back to work after a failure, a mistake, a theft or a ransomware attack. We work on site in Geneva and remotely.

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Not sure your backups are working?

We work on site in Geneva and remotely, in French, English, Spanish or Italian.

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Off-site and local IT backup: what we do

Principle: the 3-2-1 rule: three copies of your data, on two different media, one of them off site.

  • Assessment: which data you have, where it is stored, what is already backed up and what is not.
  • Central storage: installation of a Synology NAS with mirrored disks (RAID), network shares and per-user access rights.
  • Off-site backup: an automatic, encrypted copy to a professional cloud service, keeping several versions of your files.
  • Microsoft 365 backup: Exchange Online mailboxes, SharePoint, OneDrive and Teams, on immutable storage hosted in Switzerland.
  • Monitoring: regular checks that backups are completing properly.
  • Restoration: recovery of a file, a mailbox or a whole set of data, and restore tests for all backups: servers, workstations and Microsoft 365.
  • Solutions: Synology, Microsoft, Acronis, ITbrain or a tailor-made solution, depending on the context.

Business continuity: getting back to work after an incident

A backup is only worth something if it can be restored. We work out with you which data and which tools need to be brought back first, and we run tests to check that restoration works. If a storage device is damaged and no copy exists, our data recovery service can take over. On request, we can also draw up a business continuity or disaster recovery plan.

Find out more: Data recovery, Cybersecurity for SMEs, IT outsourcing, Client references.

What is an off-site backup?

It is a copy of your data kept away from your premises, with a professional hosting provider. It remains available even if your offices suffer a theft, a fire, water damage or a ransomware attack.

Doesn’t Microsoft 365 already back up my data?

Microsoft 365 keeps your data online, but that is not an independent backup. We recommend a separate copy, which makes it possible to restore emails or files that have been deleted or altered.

Where are the backups stored?

It depends on the solution chosen. For Microsoft 365 backup, we use storage hosted in Switzerland. The storage location is specified in each offer.

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How it works

  • Assessment

    On site or remotely, we take stock of your data and of your existing backups.

  • Proposal

    You receive a detailed offer: any hardware required, installation and a monthly subscription based on the volume to be backed up.

  • Set-up

    Installation, configuration, first backup and a restore test.

  • Follow-up

    We monitor the backups over time, either on their own or as part of an IT maintenance or IT outsourcing contract.

Who this service is for

SMEs, professional practices, associations and organisations that keep their data on a server, a NAS, workstations or in Microsoft 365, and want to be sure it can be restored. This service is reserved for businesses and organisations.